ATTENTION
Please read the following instructions before use.
Please keep this advisory note carefully and retain for future reference.In the case of repair, please bring the product to the purchase stores.
Attention of Products of Leather
- Water weakens leather and causes discoloration and blisters. If leather becomes wet, wipe it quickly with a dry cloth and dry it off in the shade. Please do not use warm dryer.
- Please do not use the product in wet conditions, which causes discoloration or stain.
- Colors of the leather transfer in friction. Please be careful when you wear light - colored clothes.
- To utilize the natural qualities of leather, the construction does not involve the use of pigment and only dye. A natural discoloration will occur over time.
- Please do not bring the leather into close contact with P.V.C. or other leather products for a long time, which causes color migration or discoloration.
- Due to the nature of nap-raised materials such as Suede, colour variation and loss of vibers may occur.
- Please use appropriate leather cleaner when you clean it.
- For stains on brushed leather, use a brush for exclusive use for it.
- Please do not use general leather cleaners for the brushed leather.
Attention on Products Using Cotton and Synthetic Fibers
- Please do not bring synthetic fibers like nylon or polyester into close contact with high temperature because of its heat -sensitive property.
- Please note that nylon or polyester are materials which fades and turns yellow and in which fabric aging is likely to occur with respects to light color.
- Colors of cotton products transfer in friction. If product becomes wet, wipe it quickly with a dry cloth and dry it off in the shade.
Attention on products using materials processed with P.V.C. and PU.
- Please note that a product might turn yellow if left under direct sunlight for a long time.
- Please do not bring it into close contact with plastic bags, metal and leather stuff since it is easy to color migration to other materials.
- Durability and length of product life is dependant on usage and storage, however air humidity and friction should be avoided as this will result in degradation of the product over time.
- For dirt adhering to the surface, wipe it with a soft cloth like flannel materials. Note that using a hard materials dameges the surface.
- The coating may be damaged if subjected to a repeated strong friction.
Attention on Brass Fittings
- The surface of brass fitting is not processed in order to make use of a ground of them. A change of color and rust can occur depending on usage. Please regard it as aging deterioration.
Attention on All Products
- Please purchase the exclusive waterproof spray and use it to remove stains every 1-2 months (apart from wax coated materials). It is necessary to check the material to make sure that stains or blurring of colour will not occur.
- Due to the nature of the materials used in this product, when friction is applied it may result in pilling. When wearing garments constructed from soft materials please take care to avoid friction with this item.
- Be carefully of damaging clothing on the edge of zipper / clasp.
- Please do not keep a product under conditions of direct sunlight or fluorescent lights in order to prevent change of color.
- Please do not leave a product in the place of high temperature and high humidity, as it may cause mold and rust.
- Please do not wash a product with water or hot water without taking it part.
- Please do not use benzine and paint thinner.
- Items with prints and reflective parts constructed from glass particles are susceptible to damage when subject to repeated friction. Once damaged it is not possible to repair.
- Welded metal parts may be subject to natural long-term deterioration. It is possible that this deterioration will be not be repairable, please accept this beforehand.
- Be aware that contactless bank cards and travel cards may not work when placed in close proximity to parts containing magnets.
- Consider the use and functionality of the item and avoid usage in situations that are not suited to the item's purpose.
Treatment method for leather goods
General Leather Parts
- Remove any light surface light dirt with a small dry cloth or an eraser.
- After water exposure, dry the item in a well ventilated area, in the shade, and apply a small light cloth to the surface to remove moisture.
- In the event of water stains apply a soft cloth lightly soaked in lukewarm water. Dry in the shade in a well ventilated place.
Raised or Napped Leather Parts
- In the case of dirt, apply a an eraser to the surface of the material. Care must be taken as excessive force with the eraser may result in white marks.
- Dirt may be removed by the usage of the specialist brush.
- Use a specialist leather cleaner designed for napped or raised materials.
- In the event of loss of the raise of fabric, lightly apply sandpaper to the item.
Treatment for fibrous materials
- Light dirt or dust may be removed through the application of a dry cloth or an eraser.
- Due to the natural material of the cotton, friction with other materials may result in colour transfer. Please be careful when you wear light-colored clothes.
- Remove stains from light dirt or dust with a dry cloth or brush.
- Dirt such as finger marks may be removed by using a soft brush lightly applied with a watered-down synthetic detergent.
- Please be careful when using bleach as this may result in discolouration and fading.
- Please refrain from washing with hot water or in a washing machine.
Return and Exchange
- Returns are only due as a result of the delivery of a defective product or due to an accident in delivery.
- Returns or exchanges are not accepted for to reason such as size, or perceived discrepancies with images online etc.
- Due to the hand-crafted nature of our products, returns or exchanges are not possible for reasons related to the natural differences between each individual item e.g. leather feel, colour inconsistencies, print etc).
- Returns and exchanges are not permitted for any discolouration of metal parts during the coating process.
Returns must be sent within 7 days of purchase. Please contact before returning otherwise your return will not be accepted.
*Please be careful as returns or exchanges will not be accepted when:
- The item lacks original tags.
- The item shows signs of usage (to be judged by master-piece).
- The item was purchased more than 7 days prior to the date of return.
Repairs
Please contact the store where the item was purchased. We will contact the factory for an estimate and inform you subsequently.
- It is not possible to make design changes during repair.
- Print related damage cannot be repaired.
- Damage requiring welding may render an item impossible to repair.
- Discolouration of fabric and leather cannot be repaired.
- We cannot be responsible for cleaning dirty items
- Due to the nature of the fault, sometimes it is not possible to repair the item.